Utter *******

To whom it may concern!

I am totally disgusted and disappointed in the poor quality of your cloths and also your customer service!

For a world brand name to have such bad customer service is disgusting to say the least. I can understand that some clothing items have problems. But that a customer gets treated like **** because of a complaint is utter **** and unexceptable!!

Late last year i bought a shirt witch i have had on once and noticed that there were holes in the shirt. I did send guess a email and i got a response from Ramona Andrews requesting pictures of the shirt and alo the item code. Witch i have sent to her on the 15th of November. Till today i have had no feed back from her what so ever witch i find is really bad!

In December I bought a black shirt from the Riverside branch in nelspruit witch i also just had on once and the seame came loose on the bottom. I had to go back to the store to return it. I took a white shirt to replace the black one. When i got home i decided that im rather going back and changing it for the black one. When i did that the peron on duty gave me such **** and said i must make up my mind now. Her name was Mthombothi Khanyisil. And she also refused to give me her name with a big attitude!

With that said when i put the shirt on I noticed that there was also a white mark on the shirt on the bottom but i refuse to go back to a store where i will be treated like **** after i spend close over R3000 a month on the Guess brand.

I will apreciate it if someone can get back to me about this ASAP!

Regards Tony Nel ********** 427