1 reviews | Active since Nov 2013
I received a Guess watch for my birthday last year with a 2 year guarantee. The watch stated loosing time and stopped working, I took the watch back where it was purchased from, and the battery was replaced. After a few hours I received the watch back and then it started loosing time again, to which I had to take it back to the jeweler where the watch was purchased. The watch was sent for repairs, the whole mechanism was replaced. Two to three months later, the watch started loosing time again, and had it taken back to the jeweler again. I was then informed that my watch is a discontinued model, and that they will not replace my watch, but will repair it again. I feel that it is unacceptable as my watch is still under warrantee and was a very expensive gift. If this is the service that is given by Guess, then it is too overpriced for the quality, to which the product does not live up to.
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