KG
Karen G

1 reviews | Active since Apr 2015

16 Apr 2015, 17:14

Guess Watch

I am utterly disappointed with the service from Guess.<br> <br> I sent in my Guess watch for repairs at the Atterbury outlet on the 19th January '15. I was told it will take between 5-6 weeks for repairs. After a month no-one has called me to let me know what is happening! I called them to find out what the problem was with the watch and how much it will cost! Well they could'nt help me, because they could'nt find my watch! After calling them week after week my watch was eventually found and in for repairs! Today, 3 minths later I phoned again to find out whats happening with my watch! They could'nt give me any feedback, but after an hour the manager phones me back to say that my watch just arrived at the shop! Bad news!!! The watch wasn't fix because they did not have any spares in stock! I am so disgusted in Guess and will never ever support them in anyway!! Worst worst service ever in my life!! Never again!

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