Guess store Sandton rude, unprofessional and abrupt lady

1 star is actually too much! I called the Guess store sandton this morning and was assisted by a lady named “Yaya” (not sure if she gave me a false name it was first Moni) I kindly asked if she could confirm if they have stock of the items I’m looking for, of which she gave me a WhatsApp number to send screenshots of what I’m looking for. She responded on WhatsApp to one of the 3 items I’m looking for. I called the store phone number 10 minutes back to follow up on the other two items I require as I didn’t get feedback, a female answer the phone without saying “guess store sandton” I actually thought for a second I had dialed the wrong number, I asked if it was the guess store she was extremely rude and abrupt shouting at me saying that I called so I should know who I called, she didn’t let me speak or explain the reason for my call, she then rudely ended the call!! Such people should not interact with customers, clearly she’s having a bad day and took out her frustration on me which is not on! To the person who answered my call, if you have no people skills and don’t know how to speak to clients DO NOT answer the phone let someone else do the job!!