HH
Hesme H

1 reviews | Active since Feb 2015

20 Feb 2015, 08:57

Guess shirts get holes after first wash!!!

I have been buying Guess clothing for years. I mostly buy from Edgars stores and sometimes from the official Guess store (some Edgars stores have Guess francizes in store) A couple of years ago I also had a complaint about my Guess T-shirts getting holes in them after the first wash!! For about a year the quality got better. I buy Guess T-shirts on a regular basis, however, now again I have loads of T-shirts that gets holes in the same area after I have worn them only once. The holes also look similar!! Guess T-shirts are not you cheapest T-shirt to buy these days. I cannot afford to pay R350.00 for a T-shirt and only be able to wear it once. You can clearly see that it is a factory fault as all the holes appear on the same spot on the T-shirts. I love my Guess T-shirts, but this is unacceptable. I would love to hear what is causing this! I am furious because when I got to work today I had to find out that my brand new T-shirt I am wearing has got holes in them!!! What an embarrassment to walk around with a T-shirt like that all day! You don't expect a new shirt to have holes in when you get dressed in the mornings!!!!!

0
Replies (1)
Guess
Guess's reply02 Mar 2015, 10:54
Official
Hello hesmeharris1,

I do apologize for your experience and agree that this should not be the case.

in order to best assist you I would like to find out where you purchased the specific T shirt in question from?

please feel free to contact me directly on ***

kind regards

Stefan kuhn