KP
Koketso P

1 reviews | Active since Sept 2023

10 Sept 2023, 19:27

Violation of consumer rights

Unprofessional and unfair bussiness process, pillar to post when its time to pay the claim, delaying tacticks behaviour from the insurer, I made a motor vehicle accident claim on 9 August on its the 11 September and they are frustrating with their reluctancy to cover the damages

They are still looking for a reason not pay, poking holes on the statement, check bank statements and all nonsesical thing's

I have just learned from the reviews here that its not a company of ethical conducts, FNB brokers really threw me under the bus here, CIB insurance also its underwritting them but complete nonsense

They must just pay and secure future bussiness

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply11 Sept 2023, 08:14
Official
Dear Koketso Pilane,

Thank you for raising your concerns with us.

Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further. 

Yours Sincerely,
The Guardrisk Team