LK
Lesetja K

1 reviews | Active since Oct 2021

07 Nov 2024, 11:47

unauthorised debit

I have never been so disappointed with the sales agent from guardrisk insurance, even though I have told them that I don't need their shortfall cover I am sorted they still insisted on debits my account without my consent. Now they want me to write cancellation for what coz I've never agreed to that policy?..

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply07 Nov 2024, 16:03
Official
Dear Lesetja Kekana,

Thank you for raising your concerns with us.  

Kindly note that we have sent you an email requesting additional information for us to escalate to the relevant Administrator to assist further with your complaint.

Please revert to us on the below email address provided .

Feel free to contact us should you need anything else.

Regards 
The Guardrisk Team 
Email: *** a