MM
Muzikayise M

1 reviews | Active since Oct 2013

19 Feb 2015, 16:51

The Service Could Be Better - Where's The Response

After having made a claim with Guardrisk Insurance and I was assisted by a Charlene Rabie - she was a great help and she made every aspect of the application process crystal clear. Then she went on leave... and I had a lady by the name of Liesl Todd to whom I have to send at least a dozen e-mails before I can get a response... I'm a paying client and this is the kind of service I receive really? <br> <br> She could really learn a thing or two from Charlene you know.<br>

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Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply23 Feb 2015, 12:56
Official
Hello muzimbux,

Further to our previous response, it is confirmed that this matter was resolved on Friday 20/02/2015 and you were informed that payment has been made to the service provider. In light of this, we have proceeded to close this matter.
Yours sincerely,
The Guardrisk Team