SJ
Samantha J
1 reviews | Active since Jan 2016
02 Feb 2016, 13:58
STILL AWAITING CONTACT FROM GUARDRISK
Almost 3 Weeks later since Gaurdrisk rep**** to the message saying the cellphone will be replaced, we will receive a call from the couriers. To date, Nothing!! <br> Again a deduction was made from MTN for a phone we have not received. Vhulenda from MTN has yet to reply to my email too...<br> Ek weet nie meer nie!<br> <br> Can someone phone and let us know what's going on PLEASE!!<br>
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Guardrisk Insurance's replyOfficial
18 Feb 2016, 11:40Hello JordaanSE,
By now you have been contacted and given the outcome of the investigation conducted into the repudiation of your claim.
MTN has also advised that your claim has been approved and issued the necessary notification letter in this regard.
Once again, please accept our apologies for the delay experienced and any inconvenience this has caused.
Yours Sincerely,
The Guardrisk Team
By now you have been contacted and given the outcome of the investigation conducted into the repudiation of your claim.
MTN has also advised that your claim has been approved and issued the necessary notification letter in this regard.
Once again, please accept our apologies for the delay experienced and any inconvenience this has caused.
Yours Sincerely,
The Guardrisk Team
Guardrisk Insurance's reply18 Feb 2016, 11:40
Official
Hello JordaanSE,
By now you have been contacted and given the outcome of the investigation conducted into the repudiation of your claim.
MTN has also advised that your claim has been approved and issued the necessary notification letter in this regard.
Once again, please accept our apologies for the delay experienced and any inconvenience this has caused.
Yours Sincerely,
The Guardrisk Team
By now you have been contacted and given the outcome of the investigation conducted into the repudiation of your claim.
MTN has also advised that your claim has been approved and issued the necessary notification letter in this regard.
Once again, please accept our apologies for the delay experienced and any inconvenience this has caused.
Yours Sincerely,
The Guardrisk Team