EO
Ewald O

1 reviews | Active since Sept 2020

23 Sept 2020, 10:26

"*****" insurance **** business

Mtn and this insurance company "third party insurance" that Mtn is selling is absolutely ******* when it comes to claims! Even if you are paying for years they seem to find more excuses then any service ..... Be assured I am going to visit the Marc building in Sandton soon!!!

0
Replies (2)
Guardrisk Insurance
Guardrisk Insurance's reply28 Sept 2020, 19:14
Official
Dear Ewald O, 
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further. 

Yours Sincerely
The Guardrisk Tea
Guardrisk Insurance
Guardrisk Insurance's reply30 Sept 2020, 14:12
Official
Dear Ewald O, 
 
It has come to our attention that your claim has been processed  and  the administrator is awaiting  on you with the necessary documentation as discussed. We apologise  that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on *********** 
Yours Sincerely
The Guardrisk Team