****

My device was ****** at my family home, which I claimed with MTN on the 4th of January. After over a month of waiting and calling for feedback. My policy gets cancelled without my knowledge or consent.

How can you tell me it as a claim holder I need to prevent loss or damage when a device is taken at my own home. What does this company ever cover, when I got retrenched they did not cover for that. This company and mtn is a ****, for over 2 years I have been paying my insurance every month and it is my first time claiming.

How can you tell a customer that it is your fault that your device was taken at your own home and to add to that they cancel your claim without your knowledge?

Guard Risk has no backbone nor is it trustworthy, this so-called organisation is NOTHING BUT A ****