XF
Xolisani F
1 reviews | Active since Oct 2014
29 Sept 2020, 10:42
******* CONSULTANTS
First time dealing with this unknown Insurance Company Guardrisk. I need to claim for my car tyre. I've been jumping hoops for an hour now, spoke with 10 consultants who kept telling me am on the wrong department, Natasha, Michelle (Twice), Jason, Kagiso, Nyan, Thembi, Pamela, Nicki, Leornad(sp), Joyce, Mathapelo and Nazlin. NONE of them could put me through to the right department to a point where I was given 11 digits numbers. surely this cant be it hey.
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Replies (2)
Guardrisk Insurance's replyOfficial
29 Sept 2020, 11:28Dear Xolisani,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply29 Sept 2020, 11:28
Official
Dear Xolisani,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's replyOfficial
01 Oct 2020, 18:58Dear Xolisani ,
It has come to our attention that the administrator has made contact with you regarding your claim and they are in the process to resolve your queries . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
It has come to our attention that the administrator has made contact with you regarding your claim and they are in the process to resolve your queries . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply01 Oct 2020, 18:58
Official
Dear Xolisani ,
It has come to our attention that the administrator has made contact with you regarding your claim and they are in the process to resolve your queries . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
It has come to our attention that the administrator has made contact with you regarding your claim and they are in the process to resolve your queries . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team