mS
masilo S
1 reviews | Active since Jul 2014
28 Sept 2021, 02:46
****** Insurance company
I bought 2 phones at Mr Price Northgate in 2019. I was told to take insurance with them (Guardrisk insurance. My 2 phones got ******/lost whilst I had visitors at home. I was advised to get affidavit from police station and get the phones blocked, of which I did. To my surprise my claim was rejected due to negligence. My phones got ****** when they were left charging by the kitchen counter. I was advised that I should have locked my phone in a safe or hide them because I had black visitors at home. This insurance is ******. Cancel them if you can ride away if you are a black person.
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Replies (1)Guardrisk Insurance's replyOfficial
28 Sept 2021, 10:13Dear Masilo S,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply28 Sept 2021, 10:13
Official
Dear Masilo S,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
