mS
masilo S

1 reviews | Active since Jul 2014

05 Nov 2021, 07:07

****** INSURANCE

I bought 2 phones at Mr. Price Northgate 3 years ago . I was advised to take insurance with Guardrisk encase I lose or damage the phones. I had visitors at home, after visitors left I realized my phones went missing whilst they were left charging at a kitchen counter. I logged a claim, got the phones blocked and get an affidavit from police station. My claim was rejected because I didn't keep my phones in a safe place, instead I should have hidden them away. A black person will always be a suspect of theft.. Run if you can.

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Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply10 Nov 2021, 10:41
Official
Dear Masilo S,

Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further. 

Yours Sincerely
The Guardrisk Team