ES
Emilea S

1 reviews | Active since Aug 2025

24 Aug 2025, 09:37

Privacy & Confidentiality Violation Breach

I have an unauthorized debit order from this company for 2 months already. No email correspondence or phone calls. My Privacy & confidentiality as been violated. NO AUTHORIZATION was given for this company to debit monies from my banking account. I want my monies back in my acoount. Please make contact with me Immediately! So that i can know when contact was made and agreed upon.

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Replies (3)
Guardrisk Insurance
Guardrisk Insurance's reply25 Aug 2025, 08:59
Official
Dear Emilea Stevens

Thank you for raising your concerns with us.  

The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.  

Feel free to contact us should you need anything else.

Regards 
The Guardrisk Team 
Email: *** 
ES
Emilea S's update27 Aug 2025, 08:08
Reviewer Update
Good morning, Guardrisk Team

I would like to extend my sincere thanks to Keanan Manuel for your prompt response and assistance regarding the deductions from my bank account.

Your calm and professional manner helped me to better understand the situation and ask the right questions. Thank you for bringing peace of mind during this process.

I also appreciate the email with the relevant documents for filing purpose— it was very helpful.

Thank you once again for resolving my issue and providing the necessary clarification.

Kind regards,
Emilea

Guardrisk Insurance
Guardrisk Insurance's reply27 Aug 2025, 10:04
Official
 Dear Emilea Stevens ,
Thank you so much for your valuable feedback. We are glad that you took the time to provide positive feedback on your experience. 

Should you need any further assistance ,feel free to contact us.
Yours Sincerely,
The Guardrisk Team 
Email: ***