Poor service, poor response, poor assistance - Guardrisk for ooba insure

Poor service, poor response, poor assistance - it is very upsetting that after all KZN has had to face with the storm and destruction, that the insurer is dragging a claim out - not even assessed and reported over 2 weeks ago - whilst we understand that many households would have claims, to make any 1 household wait 2 weeks and still no assessor - terrible service, terribly disappointing.