DM
Duduzile M

1 reviews | Active since Jul 2017

22 Feb 2024, 14:49

poor response, just silence

I have submitted an insurance more than 3 weeks ago for a lost phone, no acknowledgement, no feedback. nothing. How long does the claim process take?

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply26 Feb 2024, 11:44
Official
Dear Duduzile Mkhatshwa
Thank you for raising your concerns with us.

Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further. 

Yours Sincerely,
The Guardrisk Team