ZS
Zelieka S
1 reviews | Active since Oct 2013
10 Nov 2020, 19:37
Pathetic, substandard, useless company!!!
It has been 17 BUSINESS DAYS since I submitted an appeal to GuardRisk!!! They declined my claim based on false information received from Capitec Bank!!! This is bullhit!!! We don't have a choice on these insurance companies as they are chosen by the bank! The bank is just as just as useless!! They take money every month but when it comes time to provide a service, they dissapear! I will NOT leave this here!!
Helpful (0)
Replies (2)0
Replies (2)
Guardrisk Insurance's replyOfficial
11 Nov 2020, 12:01Dear Zelieka,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply11 Nov 2020, 12:01
Official
Dear Zelieka,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's replyOfficial
13 Nov 2020, 15:06Dear Zelieka,
It has come to our attention that the administrator has made contact with you regarding your claim and have resolved your query . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
It has come to our attention that the administrator has made contact with you regarding your claim and have resolved your query . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply13 Nov 2020, 15:06
Official
Dear Zelieka,
It has come to our attention that the administrator has made contact with you regarding your claim and have resolved your query . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
It has come to our attention that the administrator has made contact with you regarding your claim and have resolved your query . We apologise that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team