GE
George E

1 reviews | Active since Jan 2021

18 Jan 2021, 12:37

Pathetic insurance

Useless insurance. I was a client for 8 years. A week before Christmas we had a huge storm. My garage roof got damaged by hail. My claim was declined because of a design flaw according to them. My question is, how the hell was I supposed to know there was a design flaw. I am not a engineer/ builder. Why was the insurance granted 8 years ago when I bought the property . Surely the building you isured need to be inspected by the insurance companies. They would have noticed then that there was a design flaw. I would have got the problem fixed. Gaurdrisk are ******* . For 8 years they have been eating my money. I wonder how much money they ****med from other customers as well.

0
Replies (2)
Guardrisk Insurance
Guardrisk Insurance's reply18 Jan 2021, 15:11
Official
Dear George E,

Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further. 

Yours Sincerely
The Guardrisk Team


GE
George E's update20 Jan 2021, 07:05
Reviewer Update
And so Gaurdrisk did reply. They will not pay out my claim. Lame story about the design flaw on my garage roof. Nothing were said about the hail damage. They still maintain that the property are not inspected, when you apply for a home insurance. They found a loophole to ***** their customers. After 8 years with them I cancelled my policy. Good riddance of bad *******.