SH
Siyabonga H
1 reviews | Active since Jul 2012
20 Mar 2015, 15:21
Passing the buck
I submitted a claim with ADMED on 13/03/2015 for the total amount of R4056.39 but my medical aid made things easy for them and paid a portion of this which was R1869.30 and so the balance of R2187.09 must be paid by ADMED but they are passing the buck and asking me for PMB which the medical aid stated on the claim statement that I was admitted at the time and they paid their portion according to the risk profile. ADMED simply running away for such a small amount claimed. This to me is bad service because they're the first to collect monthly premiums and have a lot of ducking and diving when it's time to pay.
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Replies (1)Guardrisk Insurance's replyOfficial
22 Mar 2015, 07:48Hello Shlongwane,
We confirm receipt of your above complaint. This matter has been escalated for investigation and you will be contacted during business hours tomorrow. Your matter is important to us and we will provide you with feedback shortly.
Yours sincerely,
The Guardrisk Team
We confirm receipt of your above complaint. This matter has been escalated for investigation and you will be contacted during business hours tomorrow. Your matter is important to us and we will provide you with feedback shortly.
Yours sincerely,
The Guardrisk Team
Guardrisk Insurance's reply22 Mar 2015, 07:48
Official
Hello Shlongwane,
We confirm receipt of your above complaint. This matter has been escalated for investigation and you will be contacted during business hours tomorrow. Your matter is important to us and we will provide you with feedback shortly.
Yours sincerely,
The Guardrisk Team
We confirm receipt of your above complaint. This matter has been escalated for investigation and you will be contacted during business hours tomorrow. Your matter is important to us and we will provide you with feedback shortly.
Yours sincerely,
The Guardrisk Team
