JP
Jacques P
1 reviews | Active since Dec 2019
06 Sept 2024, 09:18
Ooba building insurance
First I did not hear anything from Ooba when logging a claim which is under written by Guardrisk. An three weeks later I still do not have a report on why my claim failed. Then I tried to cancel my policy since I am getting no services and now I am even ignored more than before.
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Replies (1)
Guardrisk Insurance's replyOfficial
06 Sept 2024, 11:45Dear Jacques Du Plessis,
Thank you for raising your concerns with us.
The complaint has been escalated to the Administrator for urgent attention, and you will be contacted shortly.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Thank you for raising your concerns with us.
The complaint has been escalated to the Administrator for urgent attention, and you will be contacted shortly.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Guardrisk Insurance's reply06 Sept 2024, 11:45
Official
Dear Jacques Du Plessis,
Thank you for raising your concerns with us.
The complaint has been escalated to the Administrator for urgent attention, and you will be contacted shortly.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Thank you for raising your concerns with us.
The complaint has been escalated to the Administrator for urgent attention, and you will be contacted shortly.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***