KM
Kabelo M

1 reviews | Active since Nov 2019

12 Aug 2024, 15:45

NONE OF THE AGENTS ARE ABLE TO HELP

TAKEN FROM PILLAR TO POST WITH NO ASSISTANCE. None of the agents are able to assist with cancelling my plan all of them keep transferring my call. I need urgent cancellation as I am no longer in need of the service. Please treat this with urgency as I do not want another debit going off from you guys please.

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply13 Aug 2024, 09:03
Official
 Dear  Kabelo Magalefa, 

Thank you for raising your concerns with us.  

The complaint has been escalated to the Administrator for urgent attention, and you will be contacted shortly. 

Yours Sincerely,
The Guardrisk Team