1 reviews | Active since Jul 2011
No service
On 28 Jan 2016 I submitted 3 claims to Admed Gap at Guardrisk. On my claim, I supp**** my banking details of bank account into which money should be paid. Now, almost a month later, 2 claims were processed, but money was paid into an old invalid bank account and no one at the call centre can tell me what the solution to this problem will be and when it will be sorted out. What am I supposed to do to get my money? In the meantime, no one took initative to update my details and new banking details on their system either. I was basically left to hold on (by Nolo) and after 5 minutes, I was cut of.<br> <br> One of the claims has not been processed either and no one is able to tell me what the hold up is. I'm being told every time to phone back in two day. I've done this since after a week of submitting these 3 claims. I am running out of patience. The service provided is pathetic and I am highly disappointed.
Thank you for raising your concerns with us.
We have escalated your complaint to our Admed Management Team for assistance, they will be in contact with you shortly.
We apologise for any inconvenience caused.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
We have escalated your complaint to our Admed Management Team for assistance, they will be in contact with you shortly.
We apologise for any inconvenience caused.
Yours Sincerely,
The Guardrisk Team
