1 reviews | Active since Sept 2009
NEED ASSISTANCE
Good day I found out that Gaurdrisk is the underwriters for TECHSURED. I would like to inform you they are ****** WHEN IT COMES TO helping especially when there is a claimed to be paid out and there is no information reagrding anything on their site to speak to a manager or some sort of some higher. you must just speak to the call centre.
SEE BELOW THIS IS WHAT I POSTED TODAY..... TECHSURED Last year I took out insurance on two phones my phone and my son's phone and today when i want to make a claim it says I cancelled my policy I mean like really the guy I spoke to Ashwin victor Mohammed says the insurance on my Samsung I cancelled now who in their right mind will cancel one insurance on a phone and the other one I leave he says they wanted to deduct on the 14/03/2022 my account but when I took out the insurance I said my account must be deducted on the 27th of each month that is my salary date and there is always money in my account on that date. This is the ticket nr i got the first time I sent the email *** with my ID nr to report my phone is gone they should have told me on Friday Monday or Saturday this imagine when I phoned ow I was told this. How can I cancel something that I need like really the service is really pathetic and very disappointed in the service I want service i need a phone as my work depend on it. TECHSURED I NEED AN ANSWER ASAP THIS THEIR DETAILS *** or call ***. OR REPLACE MY PREMIUMS I HAVE BEEN PAYING SINCE LAST YEAR SEPTEMBER
I need help regarding my claim as for Techsured they not assisting in anything and you as the underwriters must know this aswel. I am still awaiting a supervisor t call me back from yesterday at 15h30 I need my cellphone replaced why do wetake out insurance when the insurance company can not help a person they just want money. Someone needs to phone me.
I need help regarding my claim as for Techsured they not assisting in anything and you as the underwriters must know this aswel. I am still awaiting a supervisor t call me back from yesterday at 15h30 I need my cellphone replaced why do wetake out insurance when the insurance company can not help a person they just want money. Someone needs to phone me.
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
We have escalated your complaint to the relevant administrator to assist.
Should you have any further concerns ,please send an email to ***
Yours Sincerely
The Guardrisk Team
We have escalated your complaint to the relevant administrator to assist.
Should you have any further concerns ,please send an email to ***
Yours Sincerely
The Guardrisk Team
