MUST BE THE WORST CUSTOMER SERVICE COMPANY PERIOD

<p>STATEMENT FORMAT INCORRECT</p> <p>Ref: ********** 0</p> <p>Medical aid Statement/Remittance advise</p> <p>Co-Payment on Hospital</p> <p> </p> <p>This is going on for over one year. I had two similar claims, one was paid but this one has been going on and on. You care so little about your clients that you cannont even dignify them with a courtesy call but would rather continously send emails and SMS.</p> <p> </p> <p>i have submitted every single bit of papaerwork through the course of the year but get the same response all the time. Surley there has to be some discretion here. Yes, the format may not be correct as far as the discovery detail statement required but it is not diffucult to see that i am not a ***** and a *****</p> <p> </p> <p>Crazy that no one can make a call on this to appease the client.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>