NN
Njabulo N

1 reviews | Active since Oct 2012

10 Jan 2023, 11:10

MTN IS THE WORST INSURANCE EVER

MTN IS THE WORST INSURANCE EVER. I. I LOGGED A CLAIM DECEMEBER . AND TILL NOW THEY HAVENT REGISTED A CLAIM. THEY BUSY TELLING THEY CANT FIND MY IMEI. WHICH I DONT UNDERSTANE HOW IS THAT ANY OF MY PROBLEM, THEY GAVE ME THE PHONE HOW IS POSSIBLE THEY DONT HAVE IMEI.

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Replies (3)
Guardrisk Insurance
Guardrisk Insurance's reply10 Jan 2023, 13:04
Official
Dear Njabulo Ndovela,

Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further. 

Yours Sincerely,
The Guardrisk Team 
NN
Njabulo N's update12 Jan 2023, 09:12
Reviewer Update
I guess there's still someone who will call, as I still haven't received anything from you?
Guardrisk Insurance
Guardrisk Insurance's reply12 Jan 2023, 10:16
Official
Dear Njabulo Ndovela,

Kindly note that we will follow up with the Administrator who will contact you urgently.

We apologies for the inconvenience.

Should you have any concerns, please email us on ***

Yours Sincerely, 
The Guardrisk Team