BS
Bridget S
1 reviews | Active since Jul 2017
21 Aug 2020, 10:28
Mtn Guardrisk insurance
Mtn guard risk insurance is a ****, I submitted a claim on the 4 of August and till to date no feedback is given. when I do follow ups I’m given a run around instead of proper feedback. I then requested to speak one of their team leaders I’m told they can’t take a call coz they are busy instead I was given an email address of The team leader I sent the email *** and booom my email is ignored YOU ARE THE WORST SERVICE PROVIDER ********!!!!
Helpful (0)
Replies (2)0
Replies (2)
Guardrisk Insurance's replyOfficial
24 Aug 2020, 10:54Dear Bridget S,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply24 Aug 2020, 10:54
Official
Dear Bridget S,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's replyOfficial
25 Aug 2020, 16:01 Dear Bridget S, By now you would have received feedback regarding your claim. We apologies that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send as email at *********** Kind Regards,The Guardrisk Team
Guardrisk Insurance's reply25 Aug 2020, 16:01
Official
Dear Bridget S, By now you would have received feedback regarding your claim. We apologies that you were dissatisfied with the process and hope our response has clarified your concerns. Should you need any further assistance ,please feel free to send as email at *********** Kind Regards,The Guardrisk Team