Just cant do it right, not even after a few tries :(

I had a claim and it was rejected. Unfairly, I went to the Ombudsman and won the case, the next day I got a call from your team, nice and cool that they are now going to pay, that’s where the “Nice” ended. After many calls, explain my story over and over, they authorized the payment, O I forgot, Your team did not include the Gap cover. How many times should we keep calling and fighting, even with an Ombudsman case that has been ruled in my favor, Guardrisk Insurance cant still not get my claim paid out! WBP13705