BK
Botsile K
1 reviews | Active since Sept 2019
09 Sept 2019, 12:37
Huge absurd amount for a access fee on a claim
These guardrisk insurance is a **** one hell of bad experience I had with them, I was involved in an accident and now I have to pay an access of R20000 to my claim yeses what knda insurance is these that requires such an absurd huge amount for an access fee? ????????????
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Replies (2)
Guardrisk Insurance's replyOfficial
09 Sept 2019, 15:20Botsile K
Thank you raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply09 Sept 2019, 15:20
Official
Botsile K
Thank you raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's replyOfficial
17 Sept 2019, 08:42Dear Botsile K
We are sorry to hear you are dissatisfied with the excess applicable on your motor insurance claim. The Insurance was complimentary and is a fixed structure based on limited to no underwriting criteria, the insurance is also in no way compulsory. All details on the insurance cover and the applicable excesses were disclosed to you before you accepted the terms and conditions of cover in writing. Furthermore, the policy wording and schedule were also sent to you thereafter for ease of reference.
Yours Sincerely
The Guardrisk Team
We are sorry to hear you are dissatisfied with the excess applicable on your motor insurance claim. The Insurance was complimentary and is a fixed structure based on limited to no underwriting criteria, the insurance is also in no way compulsory. All details on the insurance cover and the applicable excesses were disclosed to you before you accepted the terms and conditions of cover in writing. Furthermore, the policy wording and schedule were also sent to you thereafter for ease of reference.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply17 Sept 2019, 08:42
Official
Dear Botsile K
We are sorry to hear you are dissatisfied with the excess applicable on your motor insurance claim. The Insurance was complimentary and is a fixed structure based on limited to no underwriting criteria, the insurance is also in no way compulsory. All details on the insurance cover and the applicable excesses were disclosed to you before you accepted the terms and conditions of cover in writing. Furthermore, the policy wording and schedule were also sent to you thereafter for ease of reference.
Yours Sincerely
The Guardrisk Team
We are sorry to hear you are dissatisfied with the excess applicable on your motor insurance claim. The Insurance was complimentary and is a fixed structure based on limited to no underwriting criteria, the insurance is also in no way compulsory. All details on the insurance cover and the applicable excesses were disclosed to you before you accepted the terms and conditions of cover in writing. Furthermore, the policy wording and schedule were also sent to you thereafter for ease of reference.
Yours Sincerely
The Guardrisk Team