HORRIBLE SERVICE

My cell phone was collected on the 3rd of March for repairs after being stood up by you guys for 2 days already , I am honestly so livid and extremely disappointed at the way you guys treat your customers, I called on Monday and was told my phone was dispatched I will get it either late Monday or Tuesday , I called on Tuesday and I was told no your phone was just dispatched you will get it either today or tomorrow which is Wednesday , I called again on Wednesday and guess what the response was , your phones was just dispatched which made me very angry because am spending my money calling you guys everyday and am being treated like an idiot , today again I called 3 times the first 2 times the phone was hung up in my ear with absolutely no feedback of where my phone is, the third time I spoke to a lady who said she will call me back on my work number since I don't have a phone, that was at 12pm until now I have not received any feedback of where my phone is and when am getting it back , I need that phone as a matter of urgency and I require urgent feedback on this number since my phone is not working ***