****** hopeless

<p>My son financed his first car through Wesbank and it was recommended that he acquire a maintenance plan from Guard Risk (Innovation Group)</p> <p>After driving this vehicle for less than 6 months, the vehicle started experiencing problems and was taken to a garage in Mokopane for assessment and repairs.</p> <p>The garage is not on their approved list (although it is approved my most other insurers) and no response was received to numerous e-mails enquiring about the very poor excuses from Guardrisk to not repair his vehicle - according to them it is normal wear and tear to the vehicle and the vehicle should have been serviced directly after purchase. This was not specified when insurance was taken out and they had no problem awarding the contract and collecting money up to now.</p>