WV
Warren V

1 reviews | Active since Jun 2021

17 Jun 2021, 21:58

Guardrisk- poor

I am a broker and the Underwriting Manager repudiated a clients claim. After 46 days Guardrisk does not answer their phones and not even the Underwriting Manager can get hold of them after numerous attempts. The act states they have 45 days to respond. Total lack of respect and shocking, embarrassing and disgraceful service. But of course they don't have to face the client. Get your act together Guardrisk.

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply21 Jun 2021, 14:12
Official
Dear Warren V,
I trust that by now you would have received feedback from the Administrator and your claim has been resolved . 

Should you need any further assistance ,please can you forward your query directly to our  email address which is *** 

Yours Sincerely
The Guardrisk Team