MY
Melusi Y
1 reviews | Active since Jan 2018
17 May 2021, 12:41
Guardrisk insurance is a ****
I am still waiting for their response why my claim was rejected , we pay insurance and trust them when things are bad for us yet they rip us off ...
Their agents promise to get back to us and nothing happens.
Helpful (0)
Replies (3)0
Replies (3)
Guardrisk Insurance's replyOfficial
17 May 2021, 17:12Dear Melusi Y,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply17 May 2021, 17:12
Official
Dear Melusi Y,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
MY
Melusi Y's updateReviewer Update
19 May 2021, 13:06I am still waiting for your reply its more than 7 days now, and the claim has been with you for more than 2 months.. why must a black man always suffer when it comes to such things. Guardrisk insurance never take any of our claims seriously, I checked the reviews , I regret paying such a fortune for insurance just to be told it's still under investigation ...
Speed up the process please..
Speed up the process please..
MY
Melusi Y's update19 May 2021, 13:06
Reviewer Update
I am still waiting for your reply its more than 7 days now, and the claim has been with you for more than 2 months.. why must a black man always suffer when it comes to such things. Guardrisk insurance never take any of our claims seriously, I checked the reviews , I regret paying such a fortune for insurance just to be told it's still under investigation ...
Speed up the process please..
Speed up the process please..
Guardrisk Insurance's replyOfficial
19 May 2021, 13:30Dear Melusi Y,
Please note that we have escalated the claim through to the administrator ,they have confirmed that they are currently working on resolving your claim.
Yours Sincerely
The Guardrisk Team
Please note that we have escalated the claim through to the administrator ,they have confirmed that they are currently working on resolving your claim.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply19 May 2021, 13:30
Official
Dear Melusi Y,
Please note that we have escalated the claim through to the administrator ,they have confirmed that they are currently working on resolving your claim.
Yours Sincerely
The Guardrisk Team
Please note that we have escalated the claim through to the administrator ,they have confirmed that they are currently working on resolving your claim.
Yours Sincerely
The Guardrisk Team