1 reviews | Active since Dec 2018
GUARD RISK **********
I’m tired of contacting you to get the insurance assessor to give feedback it been weeks now and to top it off I’m being told there is no turn around time I demand a full refund of what I have paid for my premiums you are *****s and I won’t take this lying down !! I have contacted you numerous times and you are withholding feedback regarding the claim. The first time I was told my assessment of the claim takes 7-14 days I called 8 days later after submitting the form I was told they had submitted the claim called again and I was told a different story claim and not been submitted. Eventually it was forwarded to assessor then after that it was taken for a further assessment. This is a month and still no feedback and now you have changed from 7-14 days to you don’t know the turnaround time! This is appalling service and they are is a lot of complaints regarding your policies and I personally think you are *****s. You have been sued by the Fat Cactus and it’s all over the news . I want all the monies I have paid !!! This is a waster of my time and money I want it now !!!
Please kindly assist. Please let me know if you need anything from me.
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
