Guard risk and khanyinsa insurance what a pathetic service and bad experience

This insurance with their insurance broker khanyisa broker are not really helpful. When you join their insurance they don't tell you that when the car is involved in an accident they will supply the parts from their own spares and they don't let the penal beater to order their parts. Our car was involved in an accident on the 06 July 2021 and the claim was authorized on the 16 July 2021 even today the panel beater did not receive the required parts when you call lerato she will tell me that the part will be delivered and till today is not delivered and I also called the owner of the insurance broker who advice me that she didn't know that the parts was suppose to be delivered by the insurance. I am so ****ed off as now I don't have an income because my car is been at the penal beater for months now.