KT
Kiril T
1 reviews | Active since Aug 2018
20 Aug 2020, 16:28
Great, but slow
If it wasn't for very slow turnaround time in having a claim assessed, processed and approved, Admed would get 5 stars. Other than that, my experience has been lovely, and having gap cover has saved me from significant financial difficulties following a major surgery I underwent.
Helpful (0)
Replies (3)0
Replies (3)
Guardrisk Insurance's replyOfficial
20 Aug 2020, 17:12 Dear Kiril T,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply20 Aug 2020, 17:12
Official
Dear Kiril T,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
KT
Kiril T's updateReviewer Update
22 Aug 2020, 07:11I'm not sure whether this forum helped expedite my claim, but it was captured, assessed and approved within a single day, and paid out to me a few hours later. Absolutely incredible service from admed
KT
Kiril T's update22 Aug 2020, 07:11
Reviewer Update
I'm not sure whether this forum helped expedite my claim, but it was captured, assessed and approved within a single day, and paid out to me a few hours later. Absolutely incredible service from admed
Guardrisk Insurance's replyOfficial
24 Aug 2020, 10:51Dear Kiril T,
Thank you for bringing this to our attention .We are happy that you are satisfied with the manner that your claim was attended to and resolved. Please note we have a 7-10 working day turnaround time for claims to be resolved. Should you require further assistance from us ,please feel free to contact us or alternatively email us directly on ***
Yours sincerely ,
The Guardrisk Team
Thank you for bringing this to our attention .We are happy that you are satisfied with the manner that your claim was attended to and resolved. Please note we have a 7-10 working day turnaround time for claims to be resolved. Should you require further assistance from us ,please feel free to contact us or alternatively email us directly on ***
Yours sincerely ,
The Guardrisk Team
Guardrisk Insurance's reply24 Aug 2020, 10:51
Official
Dear Kiril T,
Thank you for bringing this to our attention .We are happy that you are satisfied with the manner that your claim was attended to and resolved. Please note we have a 7-10 working day turnaround time for claims to be resolved. Should you require further assistance from us ,please feel free to contact us or alternatively email us directly on ***
Yours sincerely ,
The Guardrisk Team
Thank you for bringing this to our attention .We are happy that you are satisfied with the manner that your claim was attended to and resolved. Please note we have a 7-10 working day turnaround time for claims to be resolved. Should you require further assistance from us ,please feel free to contact us or alternatively email us directly on ***
Yours sincerely ,
The Guardrisk Team