EA
Eleanor A

1 reviews | Active since Sept 2018

03 Jul 2025, 08:17

Gaurdrisk ****mers

I received debit orders for R235 monthly and I tried calling and finding out who and for what this insurance is. Apparently they got my details while claiming they will send a free gift and I just have to pay a courier for the delivery. Six months later the bank can't stop this Debi check. Calling does not help. The agend said they will stop no luck all lies this place is ****mers. I am forced to close my bank account.

0
Replies (3)
Guardrisk Insurance
Guardrisk Insurance's reply03 Jul 2025, 09:33
Official
 Dear Eleanor Adams,

Thank you for raising your concerns with us.  

The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.  

Feel free to contact us should you need anything else.

Regards 
The Guardrisk Team 
Email: *** 
EA
Eleanor A's update03 Jul 2025, 09:53
Reviewer Update
Hi, No contact from your people as usual. Stop the debit order.

Regards
Guardrisk Insurance
Guardrisk Insurance's reply03 Jul 2025, 09:57
Official
 Dear Eleanor Adams,

Kindly note that we have escalated your complaint to the relevant Administrator who will contact you .

Should you have any other concerns ,please contact us on the below email .

Regards 
The Guardrisk Team 
Email: ***