CP
CP P
1 reviews | Active since Aug 2023
29 Aug 2023, 17:20
GAP cover - refusal to pay shortfall
My husband had maxillo surgery. Amended statement and Bankmed letter were submitted to Admed. Bankmed also advices that all claims for maxillo surgery are processed in this manner. Admed could phone Bankmed to confirm. Requesting information already submitted
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Replies (3)0
Replies (3)
Guardrisk Insurance's replyOfficial
30 Aug 2023, 08:34Dear CP Potgieter,
Thank you for raising your concerns with us.
Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Guardrisk Insurance's reply30 Aug 2023, 08:34
Official
Dear CP Potgieter,
Thank you for raising your concerns with us.
Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
Your complaint has been escalated to the relevant Administrator and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
CP
CP P's updateReviewer Update
04 Sept 2023, 14:12Just confirmation previous statement on customer service. Still no feedback received on know issue for maxillo suregery claims
CP
CP P's update04 Sept 2023, 14:12
Reviewer Update
Just confirmation previous statement on customer service. Still no feedback received on know issue for maxillo suregery claims
Guardrisk Insurance's replyOfficial
05 Sept 2023, 09:16Dear CP Potgieter,
Kindly note that your complaint has been escalated to the relevant department who will be in contact with you shortly to assist further .
Yours Sincerely,
The Guardrisk Team
Kindly note that your complaint has been escalated to the relevant department who will be in contact with you shortly to assist further .
Yours Sincerely,
The Guardrisk Team
Guardrisk Insurance's reply05 Sept 2023, 09:16
Official
Dear CP Potgieter,
Kindly note that your complaint has been escalated to the relevant department who will be in contact with you shortly to assist further .
Yours Sincerely,
The Guardrisk Team
Kindly note that your complaint has been escalated to the relevant department who will be in contact with you shortly to assist further .
Yours Sincerely,
The Guardrisk Team