PM
Paulinah M
1 reviews | Active since Apr 2021
22 Apr 2021, 12:42
Furious client
Good day My name is Paulinah Maepa I transferred money into Risk Guard Insurance thinking that I'm paying my bond attorneys as I got their (risk guard ) banking details from them (my attorneys) I was only supposed to pay R520 for insurance certificate I paid extra R10520 On the 24 Dec 2020 I transferred R520 05 Jan 2021 I transferred R5000 07 Jan I transferred R5000 I talked to a guy named Andre for more than a month through emails and calls and also sent him prove of payments but till date nothing happened He promised to talk to the director and also requested my bank statement to process the payment but nothing happened
Please help
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Replies (2)
Guardrisk Insurance's replyOfficial
23 Apr 2021, 18:19Dear Paulinah M,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply23 Apr 2021, 18:19
Official
Dear Paulinah M,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
PM
Paulinah M's updateReviewer Update
26 Apr 2021, 11:19Morning
How long we it take to give me my refund?
You have prove of payments and all the dates, surely your investigation cannot even take 2 hours
How long we it take to give me my refund?
You have prove of payments and all the dates, surely your investigation cannot even take 2 hours
PM
Paulinah M's update26 Apr 2021, 11:19
Reviewer Update
Morning
How long we it take to give me my refund?
You have prove of payments and all the dates, surely your investigation cannot even take 2 hours
How long we it take to give me my refund?
You have prove of payments and all the dates, surely your investigation cannot even take 2 hours