LE
Loots E
1 reviews | Active since Mar 2009
02 Oct 2020, 11:48
Full of reasons not to pay!
We have a Guardrisk extended warrantee on our Bakkie, We pop an engine and now they are full of excuses not to pay. The assessor made a statement that we drove the bakkie knowing that there was a problem till the engine blew, This is not true! We had no warning indication or lights when things started going wrong, who in there right mind will drive a car deliberately till the engine pops. Claim number 468616
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Replies (2)
Guardrisk Insurance's replyOfficial
02 Oct 2020, 15:40Dear Loots ,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply02 Oct 2020, 15:40
Official
Dear Loots ,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's replyOfficial
08 Oct 2020, 14:44Dear Mr Loots,
It has come to our attention that your claim has been processed and has been resolved. We apologise that you were dissatisfied with the process and hope our response has clarified your concerns.
It has come to our attention that your claim has been processed and has been resolved. We apologise that you were dissatisfied with the process and hope our response has clarified your concerns.
Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply08 Oct 2020, 14:44
Official
Dear Mr Loots,
It has come to our attention that your claim has been processed and has been resolved. We apologise that you were dissatisfied with the process and hope our response has clarified your concerns.
It has come to our attention that your claim has been processed and has been resolved. We apologise that you were dissatisfied with the process and hope our response has clarified your concerns.
Should you need any further assistance ,please feel free to send us an email on ***********
Yours Sincerely
The Guardrisk Team