1 reviews | Active since May 2017
Forgery and Lies
Last month I submitted a claim for my Cellphone and the claim was declined because i was not using the cell number of the contract. i explained to the consultant (Bongani Khumalo MTN festival mall) by the time i was taking the phone that i will not be using the contract number, and he said there will not be a problem. My claim was declined and i requested for the policy Documentation. Goerge Thapedi sent me the documentation claiming I signed but all to find out they forged my signature and even the hand writing in the documents is not mine.
Now i need to know who signed those documents on my behalf between Bongani and Goerge.
Dear Msawenkosi,
Thank you for bringing this matter to our attention.
We will escalate the follow-up communication to the relevant Claim Specialist dealing with your query.
We will also request he gives you feedback to resolve same.
Regards
The Guardrisk Team
Dear Msawenkosi,
Thank you for bringing this matter to our attention.
We will escalate the follow-up communication to the relevant Claim Specialist dealing with your query.
We will also request he gives you feedback to resolve same.
Regards
The Guardrisk Team
