Extremely Disappointed with Guardrisk’s Claims Process

I am extremely frustrated with Guardrisk Insurance due to their handling of my recent claim. My claim was rejected on the grounds of exceeding the “Repair Benefit Limit” of R4,500, even though no assessor or representative ever came to my car to provide a quote or properly evaluate the damage. It feels like the decision was made arbitrarily without following proper procedure or giving me a fair opportunity to have my car assessed. This has left me with damages that have not been addressed and a company that seems more interested in denying claims than assisting their clients. I would not recommend Guardrisk if you expect transparency, proper assessment, and fair treatment in the claims process.