EZ
Enkosi Z

1 reviews | Active since Sept 2021

17 Aug 2026, 10:23

Do not ever take Guardrisk Insurance

Do not take any insurance underwritten by Guardrisk. I took a cellphone insurance from Huawei in 2022 paying R146 a month ,increased to R156 in 2025. I lost my cellphone May 2026 in a taxi when the Taxi owners forced us out of a taxi fighting with the driver who allegedly had no permission to load in that area and I had grocery plastics. The claim was declined saying that I was negligent. I took care of the cellphone for full 4 years . I submitted the claim and the response took 30 days . I sent a dispute but they never bothered to respond

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Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply17 Aug 2026, 10:47
Official
Dear Enkosi Bawo ZamaTshezi,

Thank you for raising your concerns with us.  

The query has been escalated to the relevant team for investigation, and you will be contacted for further assistance.  

Feel free to contact us should you need anything else.

Regards, 
The Guardrisk Team 
Email: ***