K
Keitumetse
1 reviews | Active since Aug 2024
23 Dec 2024, 17:29
Continuous unauthorised debit
I called in to cancel the policy and I received a cancellation letter via email. However, the company continued to debit my account. I called countless times and was taken from pillar to post. January 2025 will be the second time they debit my count post cancellation.
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Guardrisk Insurance's replyOfficial
06 Jan 2025, 08:29Dear Keitumetse,
Thank you for raising your concerns with us.
The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Thank you for raising your concerns with us.
The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Guardrisk Insurance's reply06 Jan 2025, 08:29
Official
Dear Keitumetse,
Thank you for raising your concerns with us.
The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***
Thank you for raising your concerns with us.
The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.
Feel free to contact us should you need anything else.
Regards
The Guardrisk Team
Email: ***