Claim rejected the day after I submitted final documents - then silence

<p>I submitted a claim on the Gap cover through our company group cover on 3 February 2016. After a few mails back and forth, I was told they needed the statements etc. from the Hospital. I explained that we as patients do not get these as they were submitted electronically (which my Medical aid also told Admed.). I eventually got hold of these and sent them through on 20 April 2016, lo and behold, the next day I get an e-mail stating that the claim has now suddenly been rejected! I resent everything again and again, but no word from them. Really poor service! </p> <p> </p> <p>My wife passed away on the 12th of May, so I really cannot still fight with people on this!</p>