HM
Hazel M

1 reviews | Active since Sept 2009

02 Apr 2015, 12:22

CHASING FOR MY CLAIM FOR A MONTH...WHY???

Like many insurance stories mine is not different. I submitted my claim now almost a month and after having to chase after ADMED for the claim to be paid to me. the chase is still going on. the sad part is that they sell a good product but i think they employ uninspired, lazy people who think by paying you your rightful claim they promised as per contract they are doing you a favour.<br> <br> I am told my claim is paid but it is not reflecting in my bank account and they are not able to give me a proof of payment for me to track the payment down<br> <br> I am not surprised with the list of complaints i am reading on the internet about them but i also just wanted to add my 2 cents' worth.<br> <br> one day i will get my money back...ONE DAY!

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Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply02 Apr 2015, 12:32
Official
Hello Mojathoto,

Thank you for raising your concerns with us.

This matter has been escalated for investigation. Your matter is important to us and we will provide you with feedback shortly.

Yours sincerely,
The Guardrisk Team