BK
Badruneeza K

1 reviews | Active since Jan 2015

07 Oct 2020, 08:57

Bunch of *****s

This company is full of excuses not to pay, all they know is how manipulate the system! I mean what's the point of having insurance when you're going to decline claims left, right and center. I'm still waiting for complaints department to get back to me regarding this.

0
Replies (3)
Guardrisk Insurance
Guardrisk Insurance's reply07 Oct 2020, 13:26
Official
Dear Badruneeza ,

Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further. 

Yours Sincerely
The Guardrisk Team 
Guardrisk Insurance
Guardrisk Insurance's reply12 Oct 2020, 12:42
Official
Dear Badruneeza ,

Please note that your query has been escalated to the Arbitration department and they will come back to you shortly.

Yours Sincerely
The Guardrisk Team 
Guardrisk Insurance
Guardrisk Insurance's reply04 Nov 2020, 13:37
Official
Dear Badruneeza, 
 
It has come to our attention that the administrator has made contact with you regarding your claim and have resolved your query . We apologise  that you were dissatisfied with the process and hope our response has clarified your concerns.
 
Should you need any further assistance ,please feel free to send us an email on ***********
 
Yours Sincerely
The Guardrisk Team