Being charged pro data 3 times and no explanation why

Item: Guardrisk Insurance
Rating: 1
Author: Nitesh D

I have my Samsung S20 plus insured with mtn insurance. This month for some reason I have been charged 3 times for pro data for my insurance and my phone is been insured with MTN insurance from March 2020. I have called MTN insurance and sent my invoice asking for an explanation but still no feedback as yet each time I call .

Helpful (0)

Replies (3)

Guardrisk Insurance's replyOfficial

22 Oct 2021, 11:47

Dear Nitesh D,
Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further.

Yours Sincerely
The Guardrisk Team

Guardrisk Insurance's reply22 Oct 2021, 11:47

Official

Dear Nitesh D,
Thank you for raising your concerns with us.

We are currently investigating your complaint and we will be in contact shortly to assist further.

Yours Sincerely
The Guardrisk Team

Nitesh D's updateReviewer Update

22 Oct 2021, 14:28

I don't see anything positive about my feedback

Nitesh D's update22 Oct 2021, 14:28

Reviewer Update

I don't see anything positive about my feedback

Guardrisk Insurance's replyOfficial

26 Oct 2021, 12:28

Dear Nitesh D,

Please note that your complaint is currently being investigated .

The administrator will revert back to you with the necessary feedback.

Yours Sincerely
The Guardrisk Team

Guardrisk Insurance's reply26 Oct 2021, 12:28

Official

Dear Nitesh D,

Please note that your complaint is currently being investigated .

The administrator will revert back to you with the necessary feedback.

Yours Sincerely
The Guardrisk Team