LM
Lizzy M
1 reviews | Active since May 2023
30 May 2023, 10:47
BAD SERVICE
I LOST MY PHONE THAT IS INSURED BY GUARDRISK. I WAS ADVISED THAT MY CLAIM WA APPROVED AND I MUST PAY ACCESS. AFTER PAYING ACCESS I WAS ADVISED THAT MY CLAIM WAS DECLAINED AS I TOOK OF MY SIMCARD. I HAVE ASKED THEM TO SEND ME PROOF AS I HAVE NEVER REMOVED IT FROM MY PHONE. I CAN'T GET HOLD OF ANYNEO. HOWEVER, THEY HAVE DEBITED THEIR PREMIUM.
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Guardrisk Insurance's replyOfficial
30 May 2023, 11:04Dear Lizzy Moya,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Guardrisk Insurance's reply30 May 2023, 11:04
Official
Dear Lizzy Moya,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely,
The Guardrisk Team