1 reviews | Active since Nov 2016
Bad service
<p>Guardrisk Insurance Company Limited, an authorised Financial Service Provider in South Africa has taken 6 months to try to process a motor accident claim of approximately R6 000. The responsible person Earnest Mpolo has communicated twice with me by email in a period of 6 months. We communicated with his superiors and managers but with no success. This claim is still not being paid out. Please do not insure your possessions at Guardrisk Insurance Company Limited because there is absolutely "no service" at all.</p> <p> </p>
Thank you for raising your concerns with us.
We are currently investigating your complaint and will provide feedback soon.
Yours Sincerely,
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and will provide feedback soon.
Yours Sincerely,
The Guardrisk Team
Thank you Mr Navin Mungal and the Guadrisk team for your quick responses and effort to get the matter resolved.
Dina van Vuuren Marais
Thank you Mr Navin Mungal and the Guadrisk team for your quick responses and effort to get the matter resolved.
Dina van Vuuren Marais
Following several engagements with Mr Marais on the 29th November 2016 all issues were resolved to his satisfaction .
Once again, please accept our apologies for the delay and any inconvenience caused.
Yours Sincerely,
The Guardrisk Team
Following several engagements with Mr Marais on the 29th November 2016 all issues were resolved to his satisfaction .
Once again, please accept our apologies for the delay and any inconvenience caused.
Yours Sincerely,
The Guardrisk Team